Consumer Education

This section of our website has been created to give customers information on a variety of topics.

If you have further questions on any of the topics below, please contact your local branch manager.

Security Alert

ATM Skimming Announced

UniBank is aware of an active ATM card skimming outfit affecting the northeast region of the U.S. The ATM skimmers have targeted banks in both Massachusetts and Rhode Island recently. This is a sophisticated group of criminals using multiple types of devices to skim sensitive financial information. Devices installed on ATMs include a magnetic strip reader and a camera that records the PIN entered by ATM users. Image demonstrating devices is available here.

If you visit a UniBank ATM and notice any devices that seem out of place, please call 800-578-4270.

Consumer Protection

Internet "Phishing" scams are one of the fastest growing scams today. "Phishing" is an email based technique to try to collect financial information from individuals. The fraudsters send out a bogus email using legitimate materials such as the company logo and website graphics in an attempt to gather personal financial information from individuals.

UniBank will never ask you to verify personal information via email or telephone, we already have that information.

Take simple precautions to make sure you don't get scammed:

  • Never give out your personal financial information in response to an unsolicited phone call, fax or email, no matter how official it may seem.
  • Do not respond to email that may warn of dire consequences unless you validate your information immediately. Contact the company to confirm the email's validity using a telephone number or Web address you know to be genuine.
  • Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately.
  • When submitting financial information online, look for the padlock or key icon at the bottom of your Internet browser. Also, many secure Internet addresses, though not all, use "https." to signify that your information is secure during transmission
  • If you have responded to an email, contact your UniBank immediately at 800-578-4270 so we can protect your account and your identity.

More Consumer Protection Information:

FDIC Consumer News

Student Resources