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Your comments and questions are important to us.

For urgent matters, please contact our Customer Contact Center at 800-578-4270 during regular business hours or during extended telephone customer service hours, Monday through Friday 8 a.m. through 6 p.m. and Saturday from 8:30 a.m. through 1 p.m.  

For general inquiries about your UniBank account, you can contact us via email. Emails are received at our main office in Whitinsville, MA, Monday through Friday, 8:30 a.m. - 4:30 p.m. Our goal is to respond to your request within 24 hours of receipt (except for weekends and holidays).

Schedule a Branch Appointment 

General Questions/Requests:

Important: For security reasons, email should not be used to send sensitive personal information, such as your account number or social security number. In most cases, your name and town should be sufficient, however, please leave a telephone number in your message so that we can contact you for further information.

Lost or Stolen ATM/Debit Card: Call 508-234-8112 during regular business hours or 800-578-4270 nights and weekends.


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Other Unique Ways We Serve You.  

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UniBank's competitive deposit and loan rates will help you make decisions when it comes to managing your finances.

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