Skip Navigation Download Adobe Acrobat Reader 5.0 or higher to view PDFs.

Phased Re-Opening


Notice About UniBank's Phased Re-Opening During the COVID-19 Pandemic:

Drive-up Teller hours at the above branches (excluding Shrewsbury) will be as follows: 
Monday - Wednesday 9 am - 4 pm
Thursday & Friday  9 am - 6 pm
Saturday 9 am - 12 pm
Due to these capacity limits, please be aware that you may experience longer than normal wait times. We appreciate your patience.
Our Sutton South and Whitinsville Plaza branch locations are limited to ATM access. If you would like to visit a nearby branch for drive-up or lobby access, here are some nearby locations:

Visiting UniBank & Safety Protocols: 

Customers are encouraged to request appointments for account opening, loan applications or closings, notary & signature guarantee services, safe deposit box access and account maintenance. If you feel that you need to schedule an in-person meeting with one of our bankers, please call your local branch or 800.578.4270 for additional assistance.
As we reopen our branch lobbies, we have established guidelines in accordance with public health guidance for the safety of our employees and customers as follows:
  • Branches with two entrances will have only one available entrance, which is the handicap accessible entrance. The entrance will be locked and visitors will be met by a greeter.
  • If the maximum capacity is reached, we may ask that you wait in your vehicle.
  • When possible, please limit the number of individuals in your party to only the number needed to conduct your transaction. 
  • Visitors entering the lobby must wear a mask or face covering. We will ask visitors to briefly lower their mask and show identification prior to entering the building. 
  • Markers placed on lobby floors are present to assist with social distancing.
  • Acrylic dividers are installed at transaction locations.
  • Branches are cleaned daily by a professional cleaning service and commonly used surfaces continue to be cleaned regularly.
  • Hand sanitizer is available for use. 
  • Single use pens are available upon request.
  • The UniBank Cafe refreshment centers will remain closed at all locations.

For the safety of our employees and other customers, we ask that customers refrain from entering our branch offices if any of the following apply:

  • You or someone in your household is being observed for or has COVID-19 (Coronavirus) or;
  • You or someone in your household is experiencing or has in the last 14 days any COVID-19 symptoms as identified by the CDC (runny nose, sore throat, fever of 100.4 or more).
Should we need to make adjustments to this plan, we will send email notifications to individuals on our eNews list and post information on our here on our website.
We continue to strongly encourage that you use electronic and digital services as well as our drive-up locations, as an alternative to visiting a branch.
Thank you for your patience and cooperation as we work to serve your banking needs in this new environment. We appreciate your continued loyalty and for allowing us to serve you. If you have any questions, please contact our Customer Contact Center at 800.578.4270.

Bank Anywhere, Anytime

Online Banking ServicesAs a reminder, our state-of-the-art banking systems allow you to conduct your banking and monitor your finances from the comfort of home. Please consider using our convenient banking services including:

Online Banking
Mobile Banking1 featuring Mobile Deposit2
Bill Pay
Telephone Banking
UniPay to Pay your UniBank loans
Conveniently located ATMs
Access to approximately 90,000 ATMs through our membership in the Allpoint and MoneyPass surcharge-free networks.

Support is Available

Online Banking
Online BankingIf you have any issues with Online Banking (Personal or Business) Online ACH, and/or Wires please contact us at 800.578.4270.

Financial Impact
Call center rep on phoneWe're here for you. If you are experiencing a financial impact that is affecting your ability to manage your UniBank loan payments or deposit accounts, please contact us at 800.578.4270.
We understand that we all play an important role in this endeavor. If you have any questions, please contact our Customer Contact Center at 800.578.4270. We are available Monday - Friday 8:00 am to 6:00 pm and Saturday 8:30 am to 1 pm.

Thank you for banking with UniBank.
1 UniBank does not charge for using our Mobile Banking service. Your mobile phone carrier may charge for text messages, data transfer fees, and/or Web access. Check your wireless plan for details.
2 Must have a UniBank Deposit Account, Online Banking, and Mobile Banking. Additional requirements apply, inquire for details.