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System Enhancements

 

UniBank is excited to announce system enhancements on March 9, 2020!

 

For assistance with Online Banking, please call 888-533-9511 

 

We know you have many banking options, so we thank you for choosing UniBank. We continually strive to improve your banking experience, whether you bank in person, online, over the phone, or with a mobile device. During the weekend of March 7, 2020, we enhanced our systems to offer you more accessibility, greater convenience, and faster service.

Our system enhancements feature:

  • A consistent, streamlined experience across online, mobile, and tablet banking platforms
  • Easy-to-read monthly statements with helpful summaries
  • Additional online and mobile self-service capabilities
The following content provides important information and dates to make this enhancement seamless. Please take a moment to familiarize yourself with the information that applies to your accounts. 
 
Can't make it to a branch? Give our dedicated Customer Contact Center a call at 800.578.4270! They are available Monday - Friday 8:00 am to 6:00 pm and Saturday 8:30 am to 1:00 pm.
 
We are excited to take your customer experience to the next level. We greatly appreciate your business and look forward to continuing to provide you with the best possible banking experience.

 
Your Calendar at a Glance
March 2, 2020 –
March 9, 2020
Debit Card Instant Issuance will be unavailable.
March 7, 2020 —
March 9, 2020
ATM and Debit Cards – ATMs will remain in service, but may experience intermittent outages. You can continue to make withdrawals at ATMs and purchases with your debit card.
March 9, 2020 Your Online Banking ID has not changed.

Online Banking Password – If you pre-registered by March 4, 2020 you will be able to log in with the new security profile you created. If you did not pre-register, you will be required to reset your password and enter a temporary password the first time you log in to Online Banking. The  temporary password will be the last 4 digits of your social and your zip code.

Mobile Banking App – Depending on your mobile phone settings, you may need to go to the Apple App Store or Google Play Store and update the UniBank App.

Telephone Banking – Your PIN will be reset and menus will change.

Statements and eStatements – You will receive enhanced statements at month-end.

Transactions – Debits and credits will post to your account in the order in which they are presented to the Bank.
 
We are excited to take your customer experience to the next level. We greatly appreciate your business and look forward to continuing to provide you with the best possible banking experience.