Statement and eStatement Enhancements
You will receive enhanced deposit account and loan statements. The statements are easy to read, with helpful details and summaries.
IMPORTANT: Statements dated between November 1, 2019 through March 6, 2020 will be temporarily unavailable following system enhancements taking place on March 9, 2020.
All statements will be produced at month end instead of various days throughout the month.
| Checking and Money Market | Statements will now process monthly on the last business day of the month. |
| Loans | No change; you will continue to receive your loan statement and payment notice as you normally do. |
| eStatements | No change; you will continue to receive them after the system enhancement. You do not need to enroll again. |
| Email Notifications | Your security phrase will no longer be included or required in the email notifying you that your statement is available. |
| Deposits and Withdrawals | All ACH deposits and withdrawals will now appear on statements as “External Deposit” or “External Withdrawal” plus a description of the transaction. |
| Account Charges | All charges, including insufficient funds charges, will now appear on your account immediately providing real-time account information. |